Further actions Print this page Share Facebook Twitter Email Whatsapp SMS Lost library cards and forgotten logins Lost your library cardForgotten your PIN Lost your library card To get a new library card, visit your local library. They'll be able to issue you a new one straightaway.A replacement card costs £1.30. Forgotten your PIN If we have your email address, you can tell us your borrower number and last name and we’ll email you a new PIN straightaway. Don’t have an email? Visit your local library to get your PIN or contact us.