Lost library cards and forgotten logins
Lost your library card
To get a new library card, visit your local library. They'll be able to issue you a new one straightaway.
A replacement card costs £1.30.
Forgotten your PIN
If we have your email address, you can tell us your borrower number and last name and we’ll email you a new PIN straightaway.
Don’t have an email? Visit your local library to get your PIN or contact us.