Lost library cards and forgotten logins

Lost your library card

To get a new library card, visit your local library.  They'll be able to issue you a new one straightaway.

A replacement card costs £1.30.

Forgotten your PIN

If we have your email address, you can tell us your borrower number and last name and we’ll email you a new PIN straightaway.

Don’t have an email? Visit your local library to get your PIN or contact us.