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If it's an emergency, call 999.

 

Contact a fire station

Fire safety enquiries

0300 123 4046

Phone lines are open:

Monday to Friday – 8.30am–5.30pm

Lines are closed on Saturdays, Sundays and public holidays.

Home safety checks and school visits

Book a home or school visit online

Any questions, call 01707 292344 or email hhss@hertfordshire.gov.uk.

Business premises concerns or planning consultations

The inspection officers in our fire protection team carry out inspections, building consultations and investigations of non-domestic premises.

If you:

  • have concerns about the safety of business premises
  • would like to submit a planning consultation. 

Write to:

Fire Protection, 2nd Floor Farnham House
Postal Point CH0331
Hertfordshire County Council
Six Hills Way
Stevenage SG1 2ST  

Email: administration.cfs@hertfordshire.gov.uk

Tel: 01707 292 310

Press enquiries

General fire service enquiries

We're available Monday to Friday - 9am - 5pm

Email: cpd.customerservices@hertfordshire.gov.uk
Emails will be reviewed by fire service staff and forwarded to the appropriate team within the Community Protection Directorate (CPD).


Postal address:
Hertfordshire Fire and Rescue Service
c/o Hertfordshire County Council
County Hall
Pegs Lane
Hertford
Hertfordshire
SG8 8DE

Tel: 01992 507 507

Notification and Marking of Sites Regulations (NAMOS) form

Submit a NAMOS form

The data in this form will be used by Hertfordshire County Council / Herts Fire and Rescue Service  (the data controller)  to meet the statutory duty under the Dangerous Substances, Notification and Marking of Sites Regulations 1990 to register all premises containing dangerous substances. This includes making arrangements for inspection.

By submitting this form you will be notifying Hertfordshire Fire & Rescue Service that 25 tonnes or more of dangerous substances are used or stored, or will be used or stored in the named premises, and  that a Fire Officer will be in contact to arrange a visit for an assessment of the site.

Make a comment, compliment or complaint

 

All other enquiries

0300 123 4046

Phone lines are open:

Monday to Friday – 8.30am–5.30pm

Lines are closed on Saturdays, Sundays and public holidays.

 

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