We are a 24 hour, 365 days a year emergency response service.

We provide a wide range of safety initiatives and enforce fire safety legislation. To help us do this, we have:

  • 29 fire stations
  • a training centre in Stevenage
  • our headquarters in Hertford.

We're part of the Hertfordshire County Council Community Protection Directorate (CPD) which is made up of:

  • Hertfordshire Fire and Rescue 
  • Hertfordshire Trading Standards 
  • Hertfordshire Resilience
  • Hertfordshire County Community Safety Unit.

What we do and why we do it (PDF 4MB)


Our Strategies, Plans and reports

Fire station open days

At a fire station open day you can have a look round a fire engine, watch a ‘cooking oil fire' demonstration or see someone rescued from a car.

We will be listing our 2020 Open Days soon.

Not all open days have the same activities and some depend on the weather. That may include:

  • a teddy bear 'parachute drop' from the top of the drill tower (bring your own teddy)
  • other specialist emergency vehicles and services
  • smoke experience
  • Reqs the fire investigation dog
  • stalls, food and entertainment.

On occasion an event may be cancelled without prior warning.

Please do contact the fire station direct before travelling.

You can also stay up to date with Fire and Rescue updates on Twitter.

Contact us

Hertfordshire Fire and Rescue Service
Service Headquarters
Old London Road
SG13 7LD

Email: cpd.customerservices@hertfordshire.gov.uk

Tel: 01992 507 507

Contact us about business premises

The fire protection team carry out inspections, building consultations and investigations of non-domestic premises.

If you:

  • have concerns about the safety of business premises
  • would like to submit a planning consultation. 

Write to:

Fire Protection
Postal Point CHO331
Room 346, Old Block
County Hall
Pegs Lane
SG13 8DQ

Email: administration.cfs@hertfordshire.gov.uk

Tel: 01707 292 310


You can also leave us a comment, compliment or complaint.