We are a 24 hour, 365 days a year emergency response service.

We provide a wide range of safety initiatives and enforce fire safety legislation. To help us do this, we have:

  • 29 fire stations
  • a training centre in Stevenage
  • our headquarters in Hertford.

We're part of the Hertfordshire County Council Community Protection Directorate (CPD) which is made up of:

  • Hertfordshire Fire and Rescue 
  • Hertfordshire Trading Standards 
  • Hertfordshire Resilience
  • Hertfordshire County Community Safety Unit.


Our Corporate Plan and reports

Fire station open days

At a fire station open day you can have a look round a fire engine, watch a ‘cooking oil fire' demonstration or see someone rescued from a car.

Fire station opens days (2018)

Fire station open days (2018)
 Date Location Time
 14 April  Longfield Training Centre (Stevenage) 11am - 4pm
  5 May  Baldock & Letchworth Fire Station 11am - 3pm
 26 May  Markyate Fire Station 11am - 3pm
 31 May  Kings Langley Fire Station 2pm - 5pm
 9 June  Hitchin Fire Station 12pm - 3pm
 23 June  Borehamwood Fire Station 1pm - 4pm
 14 July  Berkhamsted Fire Station 11am - 3pm
 1 September  Hertford Fire Station TBC
 8 September  Watford Fire Station TBC
 15 September  Bishops Stortford Fire Station 11am - 3pm
 15 September  Hemel Hempstead First Station 11am - 3pm
 22 September  Royston Fire Station 12pm - 3pm

  • a teddy bear 'parachute drop' from the top of the drill tower (bring your own teddy)
  • other specialist emergency vehicles and services
  • smoke experience
  • Reqs the fire investigation dog
  • stalls, food and entertainment.

Not all open days have the same activities and some depend on the weather.

On occasion an event may be cancelled without prior warning.

Please do contact the fire station direct before travelling.

You can also stay up to date with Fire and Rescue updates on Twitter.

Our Address

Hertfordshire Fire and Rescue Service
Service Headquarters
Old London Road
SG13 7LD

Email: cpd.customerservices@hertfordshire.gov.uk

Tel: 01992 507 507

Get in touch or raise a concern

You can get in touch with us by using our comment, compliment or complain form.

If you have concerns about;

  • the safety of a business premises and would like to notify us, or 
  • you would like to submit a planning consultation. 

Write to:

JPS Fire Protection
Welwyn Garden City,

Postal Point MU 103

Email: administration.cfs@hertfordshire.gov.uk

Tel: 01707 292 310