Adult care services policies and strategies

Summary of adult care services strategies

Assistive Technology


Charging for care

Compliments and complaints reports


We work closely with partner organisations to make sure that older and vulnerable adults have the health and social services that they need to live as independently as possible, and that these services are good value for money.

Communities supporting each other

Our Community First Strategy sets out an ambitious blueprint for preventing, reducing or delaying statutory intervention through community involvement. That includes families, friends and community support groups to aid the most vulnerable in our society.

For more on what's available in the community, people can be referred by a trusted professional, friend or family member via Herts Help on 0300 123 4044.

To find out more about the voluntary sector and the community first approach, email

Learning disabilities

Mental capacity

Mental health


Safeguarding adults