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Hertfordshire County Council

Adult Care Services Plan and Strategy

Adults with Complex Needs & Homelessness

Adult Disability Service Accommodation

Assistive Technology

Carers

Charging for care

Compliments and complaints reports

Commissioning

We work closely with partner organisations to make sure that older and vulnerable adults have the health and social services that they need to live as independently as possible, and that these services are good value for money.

  • Voluntary Sector Commissioning Strategy 2015 - 2019

    A new Voluntary Sector Commissioning Strategy reflecting the increased demands and revised priorities since the pandemic and cost-of-living crisis, is being developed, and will be available here shortly.

Communities supporting each other

Our Community First Strategy sets out an ambitious blueprint for preventing, reducing or delaying statutory intervention through community involvement. That includes families, friends and community support groups to aid the most vulnerable in our society.

For more on what's available in the community, people can be referred by a trusted professional, friend or family member via Herts Help on 0300 123 4044.

To find out more about the voluntary sector and the community first approach, email community.wellbeing@hertfordshire.gov.uk

Cost of Care Reports

In response to the government announcement of the Market Sustainability and Fair Cost of Care Fund and to inform our understanding of the local care market, we carried out Cost of Care exercises for 65+ care and nursing homes and 18+ domiciliary care between June and August 2022.

For an accessible version of this document please contact web.team@hertfordshire.gov.uk

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Direct Payment and Individual Service Fund

Information and Advice Services

Learning disabilities

Local account

The Local Account is published to help residents see how well local adult social care services are being delivered and what is needed to improve in their area. Due to Covid 19 the Local Account below is the most recent and the 2022-23 version will be published in first half of 2023-24.

 Market Sustainability Plan

This sets out an assessment of the care market in Hertfordshire in two key areas for the 65+ care home market and domiciliary care market and provides an assessment of the impact of future market changes between March 2023 and October 2025

Mental capacity

Mental health

Medication

Safeguarding adults

Sensory Services

 

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Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

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Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

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Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

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Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

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Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

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Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

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Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

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YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

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This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

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Siteimprove

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