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Hertfordshire County Council

Latest advice

Information in accessible formats and alternative languages:


Cases in your area

NHS and Public Health England control this information, not the county council. They don't release information on individual patients due to confidentiality. If you have trouble accessing the infographic, email

Follow Public Health England on Twitter for the latest advice, facts and figures as they are announced.



All adults can now get the vaccine.

Book through the NHS national booking service online or by calling 119 (7am-11pm every day).  You can also walk in to a local vaccine centre without an appointment.

You can find out more about vaccination arrangements in Hertfordshire at COVID-19 vaccination information | A Healthier Future. This NHS website includes information on walk-in clinics and resources for people who may have questions.

The vaccine is free and only offered by the NHS – they will never ask you for bank details.

Your second dose:

  • Should be 8-12 weeks after your first dose.
  • You must have the same vaccine for both doses.

More about vaccinations in Hertfordshire – including advice for pregnant women.

Coronavirus vaccine information in other languages

Frontline social care workers and care providers

Frontline social care workers
can book their appointment through the NHS national booking service.

Care providers

The NHS will be in touch with care provider organisations to arrange for vaccinations. If you have any queries about this process, or you're yet to hear from the NHS, email

You'll find additional information at Hertfordshire Care Providers Association.

People with learning disabilities

If you have registered your learning disability with your GP surgery, they will contact you to arrange a vaccination appointment. Your family carer can also ask for a vaccine when they contact you.

Alternatively, you can book a vaccine through the NHS coronavirus vaccination booking service ( or by calling 119 free of charge.

Vaccinations for people with learning disabilities - questions and answers (PDF 163KB)

Easy read covid information

If you have any concerns please talk to your social care team or email

Unpaid carers

You can have the vaccine if you're aged 16+ and meet any of the following criteria:

  • you're eligible for a carer’s allowance
  • you're identified as a primary carer by your GP
  • you're receiving support from your local council or a local carer’s organisation such as Carers in Hertfordshire
  • you're the sole or primary carer who provides close personal care or face to face support for an elderly or disabled person who is clinically vulnerable to COVID-19.

The NHS will contact you when it’s your turn to receive the vaccine. They will explain how to book an appointment at a vaccination centre or a GP-supported vaccination site in your local community. You can also book using the NHS national booking service.

Carers of children are not included in this phase, unless the child has serious neuro-disabilities with other complications.

If you're not already known to health or care services as an unpaid carer over the age of 18 please contact your GP practice to register as a Carer and arrange your vaccination.

If you would like help to understand this information or have any queries, please contact Carers in Hertfordshire.

To register with your GP as an unpaid carer, check their website.

Vaccinations for unpaid carers - questions and answers (PDF 165kb)


Face coverings and PPE

Face coverings and face masks - what you need to know.

If you want to donate, supply or manufacture personal protective equipment (PPE), please read our guidance to ensure it's safe for us to use.

Our health and social care workers can't use homemade masks as PPE.


Event testing

Event attendees should be completing rapid testing to ensure their safety at the event. 1 in 3 people with coronavirus don’t show any symptoms.

Rapid tests are free tests for people who do not have any symptoms, that can either be taken at home or at a local test site. They're also known as lateral flow tests. You get your test results in 60 minutes.

If you're an event organiser, it's really important that you promote to your attendees that they get tested before and after the event. 

For those going to events

People attending events should be getting a test:

#When to get tested
1 week before the event  

Test twice weekly with one test within 48 hours of the event

After the event  

Continue to test twice weekly

Order a rapid test or attend a testing site

At the event ensure you have downloaded the NHS Test and Trace app and it is turned on. 

For those organising events

Event attendees and staff should be encouraged to complete rapid testing twice in the week before the event with the last test being completed within 48 hours before the event. Following the event, twice weekly tests should be completed. We encourage attendees and staff to continue testing on an ongoing basis. A timetable for when attendees should be getting tested is in 'for those going to events' above.  

As an event organiser, please do the following:

  1. Promote testing - encourage people (including staff) to order or collect home test kits, or attend a test site via, on tickets, via your website and social media and during the event. You can use some of our posters below. 
  2. Support attendees to not attend if they test positive - for example, if event is repeated, consider offering a place to positive cases who can no longer attend the original event.
  3. Encourage attendees to download the NHS Test and Trace app - ask people to check in when they arrive at your venue. 

GOV.UK has more information about rapid tests


Resources for event organisers

Finance and advice for individuals and businesses

If you're a business or organisation that can provide support, please register your interest to volunteer coronavirus support.

Workplace posters and resources


COVID-19 advice and support toolkit for local businesses - includes risk assessment templates and responsibilities, guidance for re-opening and checklists on trading safely.


Test and Trace support payment scheme

Test and Trace Support Payment scheme - you may be entitled to £500 financial help if you’re asked to self-isolate by NHS Test and Trace and you’re on a low income, unable to work from home and will lose income as a result.

Contact your local district or borough council where you live to apply.

Find your local Test and Trace scheme



What community groups can do

Postpone all public events or gatherings unless it's absolutely vital.

Coronavirus toolkit - posters, social media images and videos that you can share with your groups.

Guidance for clubs - including prevention measures and what to do if you have a positive case.

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