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Hertfordshire County Council

Libraries and archives

Most Hertfordshire libraries, including the Performing Arts library are now open. Opening hours and services available will vary, however, most of our larger libraries have now resumed their full opening hours.

Check opening hours for your library before travelling.

 

Hertfordshire archives

The Archive Reading Room is open for pre-booked appointments.

No booking is required for the Local Studies Library except for Tuesday evenings and Saturdays.

Archives re-opening - what you need to know

Unable to visit? Try our remote research and copying service.

 

Recycling centres (tips)

All recycling centres are open as usual except Buntingford.

Don't visit if you're self-isolating or have COVID-19 symptoms.

Check recycling centres opening hours

 


Adult social care and day services

People who use our services (including carers)

Day services

All Hertfordshire County Council in-house day services are currently open as normal.

Contact your usual day service if you have any queries.

How we're keeping day services COVID secure

 

Direct payment users and their personal assistants

Care homes

We are working with Hertfordshire Care Providers’ Association (HCPA) to facilitate care home visits in line with the government guidance on care home visiting. There is additional local guidance on HCPA’s website.

 


Email web.team@hertfordshire.gov.uk if you need an accessible version of any easy read documents.

 

Register offices

All our register offices are open for pre-booked appointments only.

Registering a birth

All of our register offices are still open for pre-booked appointments only.

  • You must wear a face covering in any register office.
  • To make an appointment to register a birth please book online.

Registering a death

We are still only registering deaths by phone. Call 0300 123 4045 between 9am and 4.30pm. Our busy period is 12–2pm.

Funerals during the coronavirus pandemic.

The coroner service will be running as normal and inquests will be going ahead.

Copy certificates

You can apply online for copies of death certificates or birth certificates.

You can also apply for current or historical birth, death, marriage or civil partnership certificates.

Our priority service is closed. Current birth and death certificates are being issued within 7 days from receipt of the application

Weddings and civil partnerships

Latest government guidance about weddings and civil partnerships

Hertfordshire is maintaining all restrictions currently in place for all council buildings, including register offices.

  • Approved venues in Hertfordshire will advise how many guests you can have at your ceremony
  • Hertfordshire register offices will still have social distancing and the following restrictions in place:

    • Bishop’s Stortford register office - couple and 42 guests
    • Cheshunt register office - couple and 35 guests
    • Hatfield register office - couple and 40 guests
    • Hemel Hempstead register office - couple and 39 guests
    • Hertford register office - couple and 36 guests
    • St Albans register office - couple and 42 guests
    • Stevenage register office - couple and 30 guests
    • Watford register office - couple and 27 guests.

To book or rearrange a ceremony, email registrars.admin@hertfordshire.gov.uk or call 0300 123 4045.

Citizenship ceremonies

Social distancing measures remain in place and you will be asked to wear a face covering at your ceremony.

To book a private or group citizenship ceremony, call 0300 123 4045.

 

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Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.