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Hertfordshire County Council

Schools

All schools are closed except for children of key workers and vulnerable children. Contact your school for the latest closure information.

Find your school's contact details

Information for key worker parents (and other eligible groups)

This information does not cover independent (fee-paying) schools.

The government advises social distancing for everyone, including children. Consider this when deciding whether to send your children to school.

If you have guidance from your head teacher about where your child should be going to school, or confirmation that the school will be open, please follow that guidance.

If your child is entitled to a place at a school and you have been unable to secure one, please email inyear@hertfordshire.gov.uk with the following:

  • your name, address and phone number and email
  • school name usually attended by your child/children
  • year group
  • days you need school provision
  • whether your children are eligible because you are a key worker, or for another reason
  • any relevant special needs / vulnerabilities of your child, for example whether they have an Education Health and Care Plan.

 

  • Free school meals – planning is underway and will likely involve providing either a cold meal, packed lunch or a voucher scheme. Speak to your school about their arrangements. GOV.UK have updated their guidance for schools (GOV.UK). Beware of a free school meals email scam, asking parents for bank details. Follow the government’s scam guidance and don’t give out bank details or passwords.
  • In year admissions – with schools closed, there may be a delay in offering a place.
  • School appeals – the appeals process and some hearings may be delayed. Email school.appeals@hertfordshire.gov.uk for updates on your appeal.

 

Childcare and family centres

  • Until further notice, childcare is only available to key workers and vulnerable children – find out who these are and where to find providers on our childcare page.
  • If your child goes to a childminder or early years provider, contact them direct for updates.
  • Information for childminders and early years providers
  • Family centres are all closed. We can still support you via family centre social media, www.hertsfamilycentres.org or 0300 123 7572. We'll continue to contact families who need support by phone. Please keep any eye on the family centre Facebook pages for further service updates.

 

Libraries and archives

All Hertfordshire libraries are closed.

Instead, get stuck in to our brilliant ebooks and audiobooks and read your favourite magazines and newspapers online.



Hertfordshire Archives and Local Studies
(HALS) is also closed. This means:

  • we can’t provide copying, research or other services which require access to collections.
  • all archives events, talks and visits are cancelled.
  • our Heritage Shop is also closed - we'll contact anyone who is due a refund.

You can still explore the archives and research online. You can also contact us at hals.enquiries@hertfordshire.gov.uk - we might be able to supply digital copies of some documents.

 

Recycling centres (tips)

All recycling centres are closed until further notice.

  • Keep the items you were planning to take until the centres reopen.
  • Bin collections are a district and borough council service. Contact your district or borough council.
  • Don't put things like DIY waste or recycling into your kerbside general rubbish collection.
  • Don't leave waste outside recycling centre gates or neighbourhood recycling banks.
 

What to do with waste that could be contaminated with coronavirus

 

Adult social care and day services

 

Register offices

All register offices are closed until further notice.

  • We're only taking calls for appointments to register a death. In that instance, call us on 0300 123 4045.
  • You can only apply for copies of a death certificate online, and only for deaths that occurred after 23 March 2020.
  • Birth registrations are on hold. You can now claim for child benefit or universal credit prior to the birth being registered. Contact us to register after 13 April 2020.
  • We'll contact everyone affected by postponed ceremonies (except funerals).
  • If you have a ceremony booked later than 3 weeks' time, contact us after 13 April 2020.
  • Our copy certificate service is suspended until further notice.
  • Citizenship ceremonies – UK Visas and Immigrations has extended the time you have to book your ceremony. It's now 6 months from when the Home Office invites you.

 

Health and wellbeing services

Health in Herts – contact your service direct to see if they're currently running.

Some local health and wellbeing services will be disrupted at the moment, including health visitors, school nurses, substance misuse, sexual health, mental health and stop smoking services.

Group Health Walks are temporarily suspended. However, do take regular brisk walks outdoors if you can. Find short walks and cycle routes near you.

 

Highways and bus travel

 

Fire and Rescue

Herts Fire and Rescue Service is responding to all emergencies.

We're currently running a reduced service for home visits (only for those most at risk) and inspections on commercial premises.

 

Trading Standards and Hertfordshire Growth Hub

Trading Standards and Hertfordshire Growth Hub are both offering tailored advice for businesses.

 

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Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

Name

Type (required functionality or performance and feature)

How we use it

How long we use the information for 

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

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Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

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Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

 SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service name

Purpose

More information

Google analytics (_utma/b/c/z/_ga/_gid/_gat)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building Futures, Countryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

We use Facebook Pixel to track the effectiveness of our marketing campaigns and make them more efficient.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

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