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Hertfordshire County Council

Schools and education

  • All schools re-open for all children on 8 March.
  • When children return to face to face learning from 8 March, staff at primary schools and both students and staff at secondary schools will be asked to complete rapid testing twice a week.
  • Your school will update you on how the process will work, including how to get home testing kits for your children. Further information about home testing for parents and carers will be provided once we have further information from Government.
  • Schools will inform parents about specific arrangements for their child returning to school.
  • Staff and students at secondary schools and colleges are advised to wear face coverings in all areas, including classrooms where social distancing can't be maintained. Face coverings in classrooms is a temporary measure until Easter.

 

Childcare and family centres

  • Parents and carers can continue to access early years settings as normal.
  • If your child attends a school-based nursery, check with your school to see what they’re offering.
  • Find available childcare
  • If your child goes to a childminder or early years provider, contact them direct for updates.
  • Family centres support you via social media, www.hertsfamilycentres.org or 0300 123 7572. We'll continue to contact families who need support by phone. Keep an eye on the family centre Facebook pages for further  updates.

 

Libraries and archives

Our larger libraries are open only for:

 
The smaller libraries are currently closed. Check which libraries are open

All loans are being extended until 31 March 2021 and no charges will apply. Don’t worry if you've received a letter about charges or your return date has not been extended yet – all accounts will be updated in February.

At home you can still:

 
Read the latest library service updates

 

Hertfordshire archives

We have temporarily suspended all reading room appointments. 

We continue to provide copying, research and other remote services, although it may take us longer than usual to complete requests.

Email: hals.enquiries@hertfordshire.gov.uk.

Recycling centres (tips)

All recycling centres are open as usual except Buntingford and Cole Green. Hemel Hempstead is currently closed due to poor weather conditions (8 Feb).

What to do with waste that could be contaminated with coronavirus

 

Adult social care and day services

People with support needs (and their carers)

Carers

Day services

All Hertfordshire County Council in-house day services will remain open during the new national restrictions. However, capacity is reduced due to social distancing measures.

Contact your usual day service if you have any queries.

How we're keeping day services Coronavirus secure

 

Direct payment users and their personal assistants

Care homes


Email web.team@hertfordshire.gov.uk if you need an accessible version of any easy read documents.

 

Register offices

All our register offices are open for pre-booked appointments only.

Registering a birth

All of our register offices are still open for pre-booked appointments only.

  • You must wear a face covering in any register office.
  • To make an appointment to register a birth please book online.

Registering a death

We are still only registering deaths by phone. Call 0300 123 4045 between 9am and 4.30pm. Our busy period is 12–2pm.

Funerals during the coronavirus pandemic.

The coroner service will be running as normal and inquests will be going ahead.

Copy certificates

You can apply online for copies of death certificates or birth certificates.

We've suspended our historical certificate service (including marriage certificates) until further notice. We'll regularly review this decision.

Weddings and civil partnerships

Weddings and civil partnerships can take place with up to 6 attendees (excluding anyone working at the ceremony).

Where possible, these should only take place in exceptional circumstances - for example, an urgent marriage where someone getting married is seriously ill and not expected to recover.

We'll be taking new bookings for ceremonies from Tuesday 2 March. Email registrars.admin@hertfordshire.gov.uk or call 0300 123 4045.

 

Maximum numbers of attendees

  • Step 1 - from 29 March, up to 6 people can attend (no longer limited to exceptional circumstances)
  • Step 2 - from 12 April, up to 15 people can attend
  • Step 3 - from 17 May, up to 30 people can attend
  • Step 4 - from 21 June, no restrictions on numbers.

All dates depend on government review of the previous step.

These numbers include the couple, guests and photographer. It doesn't include the Registrars or venue staff.

 

At Hertfordshire register offices...
During steps 2 and 3, maximum numbers depend room capacity:

  • Bishop’s Stortford register office - couple and 10 guests
  • Cheshunt register office - couple and 12 guests
  • Hatfield register office - couple and 12 guests
  • Hemel Hempstead register office - couple and 12 guests
  • Hertford register office - couple and 12 guests
  • St Albans register office - couple and 12 guests
  • Stevenage register office - couple and 12 guests
  • Watford register office - couple and 7 guests.

Citizenship ceremonies

  • Book an online private citizenship ceremony - call 0300 123 4045.
  • From 2 March 2021, book a group citizenship ceremony or an online or face to face individual citizenship ceremony. Call 0300 123 4045.
  • Group citizenship ceremonies and face to face private ceremonies will restart on Mon 12 April.

 

Health and wellbeing services (including walks)

Health in Herts – contact your service direct to see if they're currently running.

Some local health and wellbeing services will be disrupted at the moment, including health visitors, school nurses, substance misuse, sexual health, mental health and stop smoking services.

Health Walks are suspended whilst we're in national lockdown. Once restrictions ease in Hertfordshire, safe walks will continue. www.hertfordshire.gov.uk/healthwalks

 

Highways and bus travel

 

Fire and Rescue

Herts Fire and Rescue Service is responding to all emergencies.

We are temporarily suspending general safe and well visits for operational crews. This is to reduce the chance of spreading the virus to firefighters and vulnerable groups.

However, there may be occasions when we'll visit an extremely high risk resident. We'll assess the risk based on the questions that are answered in the questionnaire. Any visits requested that aren't classed as extremely high risk will be arranged when it's safe to do so.

 

Business advice

 

Planning

  • Our public office at County Hall is closed to visitors until further notice.
  • We are continuing to work on existing planning applications and permissions. At present the Development Control Committee meetings are held virtually.
  • New planning applications - email spatial.planning@hertfordshire.gov.uk before submitting applications via the planning portal or making a request for pre-application advice. The process for new applications might change, due to the statutory need for publicity.

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How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

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Take a look at a list of cookies we use on our website:

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Just for the time you are on our website.

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Required functionality

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1 month

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There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

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These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

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You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

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It expires at the end of your browser session.

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