Home fire safety self-check and visit requests – more about the self-checker tool and visits.

This service is only for Hertfordshire residents.If you're outside Hertfordshire, contact your local fire and rescue service.

Business fire safety enquiries – read more about business continuity plans and fire safety advice for organisations.

Send a business fire safety enquiry

For each incident Hertfordshire Fire and Rescue Service attends, the service will complete an incident report. Reports provide basic details of the incident, such as resources attended, action taken by the service and, where possible, damage specifics and information on the likely origin and cause.

Request an incident report

Request a fire service visit to your school or place of education. We aim to respond within 48 hours and will be in touch to confirm or decline the request.

Unfortunately, we can't commit to nursery and pre-school visits. We recommend visiting Staywise for all fire safety and educational resources.

All visits are dependent on service priorities and operational cover (which could result in a short or no notice cancellation).

Request an educational visit

Emergency access and parking – we understand that some people are concerned about access for emergency vehicles due to parking on their roads. Unfortunately, we cannot visit to test this. If you have parking concerns, please raise these with your local district or borough council.

Other non-emergency enquiries – if you have other non-emergency fire safety concerns or station enquiries, please contact us.