Safe and Well visit (incorporating fire safety)
Hertfordshire Fire and Rescue Service have resumed carrying out Safe and Well visits for all its residents. All visits will be carried out adhering to government guidelines and you will be contacted on the day of the visit to check if anybody living within the property is displaying symptoms of Covid-19. Please be aware that your visit could be cancelled at short notice depending on local conditions and there may also be a delay when booking your visit due to a backlog in bookings.
Why we need your / the person you are referring’s (hereinafter called the data subject) information
Hertfordshire County Council are the Data Controller for this information.
The data on this form is being gathered for the purpose of conducting a Safe and Well visit.
Our lawful basis for processing the data is the Council’s Public Task with regard to responsibilities for both fire prevention and wellbeing of vulnerable residents.
What we will do with the data subject’s information
The information you give us will be held by the Fire and Rescue Service of Hertfordshire County Council. In order to deliver this service we may share your information with Herts Help, a network of community organisations in Hertfordshire who are contracted to help people find independent support, guidance and information.
We may also use your information to conduct a customer satisfaction survey
How long we will keep the data subject’s information
The information that you supply to us will be kept on file for 6 years after last contact.
Your legal rights
We'll check that existing smoke detectors are correctly sited and working. If you need it, we'll replace or fit a new one free of charge. In addition to this advice you'll also get information about staying healthy and active too.
The appointment lasts no more than an hour and we'll give you the advice you need to keep your home safe.
We'll cover topics such as:
- electrical safety
- cooking safety
- making an escape plan
- what to do if there is a fire
- keeping children safe and
- bed time routines.
- keeping warm in the winter
- eating and drinking properly
- falls prevention and avoiding loneliness
Read more: GOV.UK fire safety guides .
You may request a visit to your school by local fire station staff.
All visits provide age related safety information and are in line with the curriculum.
Visits usually last between 30 minutes and 1 hour.
Please note: All visits are dependent on operational cover and service priorities and may be cancelled at short notice.