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Hertfordshire County Council


Half price bus travel for 11-19 year olds

SaverCard gets you half fare bus travel in Hertfordshire.

Currently, SaverCards may take longer than the usual 2 weeks (10 working days) to get to you.

Extending SaverCards after lockdown (March 2021)

  • If you have a SaverCard that was active on 4 Jan 2021, we're extending its life by 63 days to compensate for the closure period. We're not extending SaverCards for low income applications - these are only valid for 1 academic year and will still expire on 31 Aug 2021.
  • SaverCards can only be extended up to the day before your 20th birthday (the scheme's age limit).
  • SaverCards will continue to be valid, allowing for the extension, even if it will soon need to be renewed. We'll email cardholders with the new expiry date.
  • We'll let you know when it is time to renew your SaverCard. Login to your account to ensure your email address is up to date.
  • You can apply for a new or replacement card now.



To get a SaverCard, you need to:

  • be 11-19 years old
  • live in Hertfordshire
  • pay a fee of £20 online (it's £25 if you apply by post).

The card will arrive within 14 days.



 Mum and daughter using laptop


A SaverCard is valid for 12 months.

You can renew every year, as long as you're still eligible. You can renew up to 60 days before your current card expires.

If you're on a low income or receive benefits you may be able to get a SaverCard for free - apply for help for school travel.


Where you can use your SaverCard

The SaverCard can be used on all local bus services (except Transport for London services).

It can also be used on any services from Hertfordshire to:

  • Amersham (College and Railway Station)
  • Aylesbury Bus Station
  • New Barnet Railway Station
  • Chesham Broadway
  • Dunstable Square
  • Edgware Bus Station
  • Enfield Town Centre
  • Harlow Bus Station
  • Harrow Bus Station
  • Luton Town Centre
  • Mount Vernon Hospital
  • Southgate Tube Station 
  • Uxbridge Bus Station.

Terms and conditions

  1. Hertfordshire SaverCards are only issued to persons up to the age of 19 on the date of issue. Applicants aged between 11 and 19 must be a resident in the administrative county of Hertfordshire. A SaverCard cannot be issued before the 11th Birthday.
  2. A Hertfordshire SaverCard is only valid for use by the person named on the card when the photograph is a true likeness of the holder.
  3. A Hertfordshire SaverCard must be presented before purchasing a ticket in order to qualify for the concession.
  4. A Hertfordshire SaverCard allows the holder to purchase a single and return bus tickets at half the adult fare. The discount offered for season, area and multi journey tickets may be less or cost more than half the adult fare.
  5. The reduced fare is available at all times on all local services (except Transport for London services) within Hertfordshire and the following points outside the county. Amersham (College and Railway Station), Aylesbury Bus Station, New Barnet Railway Station, Chesham Broadway, Dunstable Square, Edgware Bus Station, Enfield Town Centre, Harlow Bus Station, Harrow Bus Station, Luton Town Centre, Mount Vernon Hospital, Southgate Tube Station and Uxbridge Bus Station.
  6. The operators conditions of carriage apply.
  7. A Hertfordshire SaverCard is not valid if it is altered or defaced in any way.
  8. A Hertfordshire SaverCard is not valid if it has not been paid for in any current year.
  9. A Hertfordshire SaverCard is not transferable.
  10. Possession of a Hertfordshire SaverCard does not confer any rights upon the holder other than those of a fare paying passenger.
  11. A Hertfordshire SaverCard remains the property of Hertfordshire County Council.
  12. The card must be surrendered on expiry.
  13. Any breach of these conditions will result in the withdrawal of the Hertfordshire SaverCard and will render the holder liable to prosecution.
  14. Hertfordshire County Council reserves the right to alter or withdraw the Hertfordshire SaverCard scheme at any time.
  15. Please allow up to 14 days for application to be processed. After this time, call 0300 123 4050 for an update on your application.

About SaverCard

There's no obligation for bus companies to provide half fare travel to children so we provide a scheme called Hertfordshire SaverCard.

A SaverCard entitles the holder to travel for half the adult fare at all times on local bus services within Hertfordshire and to certain destinations outside the county (see Terms and conditions).

You must have a valid Hertfordshire SaverCard with you when you travel, otherwise you'll be charged the full adult fare.

Privacy notice – Hertfordshire SaverCard

Why we need your information

The data on this form is being gathered for the purpose of processing Hertfordshire SaverCard applications. Hertfordshire County Council will use this information to ensure all contacts (including calls, emails, online contacts and webchats) are managed effectively to assess eligibility, process applications and give the best customer service possible.

Hertfordshire County Council collect and process this data in order to meet our legal obligation to provide travel concessions under the Transport Act 1985, the provisions of The Travel Concessions Schemes Regulations 1986 and The Local Government Act 2000.


What we will do with your information

The information you give us will be processed by Novacroft under contract to the Passenger Transport Unit team of Hertfordshire County Council and will be used to process Hertfordshire SaverCard applications and help us to manage and improve the scheme.   The information provided may be verified against existing data held by the council.   It can also be used for statistical analysis and reporting to help plan and improve the passenger transport network.

Novacroft also print and issue the Hertfordshire SaverCards under contract to Hertfordshire County Council.

We will also share information with third parties if we are legally obliged to do so, for example if it necessary to safeguard or protect a vulnerable adult or child.

We may also share information with the police or other agencies if it is necessary for the following purposes:

  1. the prevention or detection of crime
  2. the apprehension or prosecution of offenders
  3. the assessment or collection of any tax or duty or any imposition of a similar nature.

This also includes the internal fraud service and bus companies in relation to potential fraudulent use of Hertfordshire SaverCards.


How long we will keep your information

The information that you supply to us will be kept on file for:

  1. Application data - 7 years after creation of the Hertfordshire SaverCard
  2. Passenger details - 2 years after the last use or expiry of an ‘active’ Hertfordshire SaverCard
  3. Hertfordshire SaverCard usage - 8 years after the Hertfordshire SaverCard transaction data record was created.


What are your rights?

Hertfordshire County Council will be the Data Controller for this information. In relation to this data:

  • you have the right to be informed about what information we hold about you and how we use it
  • you have the right to request copies of any information the Council holds about you by making a subject access request
  • you have the right to correct information we hold about you if it is factually inaccurate
  • you have the right to object to the way we are using your data
  • you have the right to request that your data is deleted. However we may be unable to delete your data if there is a need for us to keep it. In this case you will receive an explanation of why we need to keep the data.
  • You can also request that we stop using your data while we consider a request to have it corrected or deleted. There may be some circumstances in which we are unable to do this however we will provide an explanation if this is the case.
  • In certain circumstances you may also request data we hold about you in a format that allows it to be transferred to another organisation.
  • In the event that decisions are taken using automated processes you have the right to request that these decisions are reviewed by a member of staff and to challenge these decisions.

If you would like to request copies of your data, request that your data is deleted or have any other queries in relation to data which the council holds about you please contact:

Data Protection Team
Hertfordshire County Council
County Hall, Pegs Lane, Hertford
SG13 8DQ
01992 588099

You can also contact our Data Protection Officer at or in writing to the address above.

If you are unhappy with the way that Hertfordshire County Council has used your data, or with the way we have responded to a request, you also have the right to contact the Information Commissioner’s Office at

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