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Hertfordshire County Council

 

On your side

Hertfordshire County Council 2025–28

We want to create a county where every resident thrives and achieves their aspirations.

Where economic growth, innovation and industry are supported, and our environment is protected for future generations.

We want to be a council that Hertfordshire’s people recognise as being on their side.

 

 

 

I am very proud to introduce our new Corporate Plan, which sets out a bold and ambitious vision for Hertfordshire: 

Building a sustainable, inclusive and thriving Hertfordshire.

 

This plan is more than a statement of intent – it is a reflection of our commitment to the people of Hertfordshire. We want every resident to thrive, to feel supported, and to have the opportunity to achieve their aspirations.

Read on...

Whether it’s through driving economic growth and innovation, protecting our natural environment, or ensuring that every child grows up in a safe and nurturing community, we are focused on delivering a real and lasting positive impact.

We are determined to be a council that Hertfordshire’s people recognise as being on their side – responsive, compassionate, and forward thinking. Our work will be guided by the values of inclusion, sustainability, and collaboration. We will continue to listen to and work with our communities to shape a county that works for everyone.

At the heart of this plan is our commitment to children and young people. We believe that every child deserves the chance to reach their full potential. We will do everything we can to ensure they grow up in environments that are safe, supportive, and rich with opportunity.

Together with our partners and residents, we will build a future that is fairer, greener, and more prosperous. I look forward to working with you all as we bring this vision to life.

Steve Jarvis
Leader of Hertfordshire County Council

 

 

We are committed to:

 

 

 

 

 

 

 

 

Hertfordshire County Council strives to do a good job –  delivering hundreds of services that benefit our residents, businesses and local communities. This plan doesn't seek to cover everything we do but highlights areas we'll be prioritising over the next few years.

 

 

 

 

 

 

 

 

 

 

 

Fixing Hertfordshire’s roads and buses

We want to create a safe, efficient and sustainable transport network that meets the needs of all Hertfordshire residents. We'll address congestion, improve road safety and enhance sustainable transport options.

 

Our objectives

Enhance transport services.

  • Promote the use of public transport through awareness campaigns and incentives.
  • Expand our on-demand transport offer and explore opportunities for a franchised bus system to deliver a more reliable and integrated network across Hertfordshire.
  • Invest in active travel, supporting cycling and walking networks to provide safe and convenient transport options that enhance health and wellbeing.
  • Invest in highway safety measures, such as the rollout of 20mph schemes and school safety zones.

 

Improve road infrastructure.

  • Conduct comprehensive assessments of road conditions to prioritise improvements, maximising the use of technology and exploring innovative ways to complete repairs and upgrades as widely and as quickly as possible.
  • Deliver resurfacing and maintenance projects to keep Hertfordshire moving.

 

Engage with our communities.

  • Provide transparent and timely updates on highway works, public transport changes and infrastructure projects.
  • Encourage feedback and suggestions from the community to ensure that transport solutions meet local needs.

 

 

 

 

Supporting those most in need

We aim to create a compassionate and inclusive Hertfordshire where every resident has access to the support and services they need to lead a safe, fulfilling, healthy and dignified life.

 

Our objectives

Enhance social care and support services.

  • Facilitate joined-up preventative and personalised services that support residents at the earliest point reducing future need.
  • Develop additional social care accommodation to meet future need.
  • Improve access to, and quality of, information and advice so that people can communicate with us in a way that works for them.
  • Maximise the use of technological solutions to assist people to live independently for as long as possible.

 

Ensure the right support at the right time is provided to all residents.

  • Improve access to mental health services and support for those experiencing emotional and psychological challenges.
  • Improve support for victims and survivors of domestic abuse and violence against women and girls.
  • Help carers to sustain their caring roles, listening to them so they feel respected, supported and heard.
  • Support people to eat healthily, be physically active and to live a safe, healthy and fulfilling life into older age.
  • Reduce health inequalities.

 

Improve access to education and employment.

  • Provide educational support and resources for adults facing barriers to learning.
  • Develop practical training and employment programmes to help residents gain skills and secure stable employment.
  • Partner with local businesses to create job opportunities and support workforce development.

 

Enable community support networks.

  • Promote volunteering and community engagement to build a strong network of support for those in need.
  • Facilitate collaboration between public, private and voluntary sectors to enhance service delivery.

 

 

 

How we'll measure our progress

We are committed to transparently monitoring and sharing our progress against the priorities outlined in this plan with our residents, businesses, and communities.

Updates will be published quarterly on www.hertfordshire.gov.uk, ensuring everyone stays informed and engaged.

If you have any feedback or would like to get in touch, please do contact us.

 

On Your Side: Hertfordshire County Council 2025–28 (PDF, 9MB)

What is the Corporate Plan? – Easy Read (PDF, 391KB)

 

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