Highways plans and strategies

Find out about our highways service – what we do and what our responsibilities are.

Management and maintenance of roads

When you report a fault, these are the standards we work to.

This is how we deal with reporting and repairing problems on the road.

The inspection manual sets out our standards for those carrying out direct highway inspections.

It also provides our policy and guidance for how our contractor assesses and categorises defects so they can be effectively managed.

The traffic management permit scheme order

This scheme manages the planning and scheduling of all work on the roads. This means less disruption for people.

Temporary traffic regulation orders

East of England Permit Scheme

A variation to the East of England Permit Scheme was made in August 2015.

This was brought into effect by the Traffic Management (Hertfordshire County Council) Permit Scheme Order 2015 and came into force on 28 September 2015.

See also East Of England Permit Scheme Authority Addendum for HCC.

After 5 years of the permit scheme being in place in Hertfordshire, take a look at our Permit Scheme Evaluation Report – Year 5.

Tree strategy and guidance document

We're responsible for around 150,000 trees on public roads.

Urban transport plans and guidance notes

These guidance documents helps to create a consistent approach to planning programming and delivering schemes and projects.

Winter service plan

This plan describes how we manage our winter maintenance service. It's one of the key parts of making sure that we can have safe and convenient travel during the winter months.

Pothole action fund

In April 2016 the Department forTransport allocated us £943,000 from its Pothole Action Fund to be spent on fixing or preventing potholes. See the schemes delivered within financial year 2016/17.

National productivity investment fund

The Cabinet held on 13th March 2017 agreed to support the following projects with £3.571 National Productivity Investment Funding awarded by the Department forTransport, which is aimed at improving local road networks to improve access to employment and housing:

  • Bring forward and deliver enabling works for A120 Little Hadham Bypass
  • Preparatory design an improvement to the  A10 – London Road Roundabout, Buntingford
  • Preparatory design for the Essex Road Bridge and Industrial Link in Hoddesdon.
  • Resilience works along the A10, particularly the Kingsmead viaduct.

Sinkholes – ground investigations

Active travel strategy

Transport asset management

Signage guidance

Local highway maintenance bid


New roads and street works (section 50)

These documents will help guide you through the process of placing apparatus on the highway, working on existing licensed apparatus and excavating the highway.