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Hertfordshire County Council

Schools and education

Back to school

Re-opening schools – guidance for parents and carers (GOV.UK). Parents will not be fined for non-attendance at this time.

 

Information for key worker parents (and other eligible groups)

This information does not cover independent (fee-paying) schools.

The government advises social distancing for everyone, including children. Consider this when deciding whether to send your children to school.

If you have guidance from your head teacher about where your child should be going to school, or confirmation that the school will be open, please follow that guidance.

If your child is entitled to a place at a school and you have been unable to secure one, please email inyear@hertfordshire.gov.uk with the following:

  • your name, address and phone number and email
  • school name usually attended by your child/children
  • year group
  • days you need school provision
  • whether your children are eligible because you are a key worker, or for another reason
  • any relevant special needs / vulnerabilities of your child, for example whether they have an Education Health and Care Plan.

  • School appeals – appeals will be heard by telephone conferencing. Some processes and hearings may be delayed. Email school.appeals@hertfordshire.gov.uk for updates on your appeal.
  • All child work permits have been suspended, and we'll not be issuing any new work permits or child performance licences until further notice.
  • YC Hertfordshire access points have now re-opened for face-to-face advice and support, but young people can still phone or email to speak to a Personal Adviser. YC Hertfordshire youth work projects in young people’s centres will be resuming in September 2020.
  • Special educational needs and disabilities (SEND) - visit the SEND Local Offer for updates.

 

Childcare, children's services and family centres

Libraries and archives

Many libraries have re-opened.

 

Hertfordshire archives is re-opening

We have re-opened with an appointment-only system and social distancing measures.

Book an appointment for Tuesday - Friday morning at hals.enquiries@hertfordshire.gov.uk at least 5 working days before you plan to visit. If you know what you’d like to see, please prioritise document requests in order of preference.

Archives re-opening - what you need to know

 

Adult social care and day services

People with care and support needs

Day services

Day services centre changes - temporary changes to council-run day services.

We've written to people who use the service, read the easy read letter. Private funded centres will have different arrangements.

Direct payment users and their personal assistants

Carers

 

Register offices

All of our register offices are open for pre-booked appointments only.

  • We are only registering deaths by telephone. Call 0300 123 4045 between 9am and 4.30pm. Our busy period is 12–2pm.
  • You must wear a face covering in any register office.
  • To make an appointment to register a birth please book online.
  • Funerals during the coronavirus pandemic.


Copy certificates

 

Notice of marriage and civil partnership

 

Ceremonies

All ceremonies are being held following government guidelines to ensure they are COVID-19 secure. Face coverings must be worn by guests at all ceremonies.

  • To re-arrange or book a new ceremony, email registrars.admin@hertfordshire.gov.uk or call 0300 123 4045.
  • Citizenship ceremonies – you can now book a small group citizenship ceremony or, alternatively, a private citizenship ceremony can be booked for £80.
  • Unfortunately we're not allowing guests to attend the citizenship ceremonies until further notice. To book a new ceremony, email registrars.admin@hertfordshire.gov.uk or call 0300 123 4045.
  • The EU Settlement Scheme service is currently suspended until further notice.

 

Health and wellbeing services (including walks)

Health in Herts – contact your service direct to see if they're currently running.

Some local health and wellbeing services will be disrupted at the moment, including health visitors, school nurses, substance misuse, sexual health, mental health and stop smoking services.

Group Health Walks are temporarily suspended, however we are working towards restarting Health Walks as soon as we can. If you are a registered walker, you'll be notified when your local programme is up and running. Rights of way are still open.

 

Highways and bus travel

 

Fire and Rescue

  • Herts Fire and Rescue Service is responding to all emergencies.
  • We're currently running a reduced service for home visits (only for those most at risk) and inspections on commercial premises.

 

Business advice

 

Planning

  • Our public office at County Hall is closed to visitors until further notice.
  • We are continuing to work on existing planning applications and permissions. The April Development Control Committee has been cancelled, we’re looking to hold the May meeting virtually.
  • New planning applications - email spatial.planning@hertfordshire.gov.uk before submitting applications via the planning portal or making a request for pre-application advice. The process for new applications might change, due to the statutory need for publicity.

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Cookies we use

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Take a look at a list of cookies we use on our website:

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Just for the time you are on our website.

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Required functionality

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Required functionality

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2 years

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1 month

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There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

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Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

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