Skip to content

    
Hertfordshire County Council

Schools and education

  • All schools are now open.
  • Staff at primary schools and both students and staff at secondary schools will be asked to complete rapid testing twice a week.
  • Your school will update you on how the process will work. Further information about home testing for parents and carers will be provided once we have further information from government.
  • Schools will inform parents about specific arrangements for their child returning to school.
  • Staff and students at secondary schools and colleges are advised to wear face coverings in all areas, including classrooms where social distancing can't be maintained. Face coverings in classrooms is a temporary measure until Easter.

 

Childcare and family centres

  • Parents and carers can continue to access early years settings as normal.
  • If your child attends a school-based nursery, check with your school to see what they’re offering.
  • Find available childcare
  • If your child goes to a childminder or early years provider, contact them direct for updates.
  • Family centres are supporting families through bookable appointments in centres and are now running face to face sessions.  Future services will be delivered through both face to face and virtual sessions.  Keep an eye on the family centre Facebook pages for further updates or Contact the team if you'd like to speak to us.

 

Libraries and archives

Our 30 bigger libraries are open for browsing and pre-booked computer use - book a computer.

The smaller libraries are currently closed. Check which libraries are open

At home you can still:

 
Read the latest library service updates

 

Hertfordshire archives

We're open for pre-booked appointments from Tuesday 20 April. Book an appointment at the archives

Archives re-opening - what you need to know

Recycling centres (tips)

All recycling centres are open as usual except Buntingford and Cole Green. Hemel Hempstead is currently closed due to poor weather conditions (8 Feb).

What to do with waste that could be contaminated with coronavirus

 

Adult social care and day services

People with support needs (and their carers)

Carers

Day services

All Hertfordshire County Council in-house day services will remain open during the new national restrictions. However, capacity is reduced due to social distancing measures.

Contact your usual day service if you have any queries.

How we're keeping day services Coronavirus secure

 

Direct payment users and their personal assistants

Care homes


Email web.team@hertfordshire.gov.uk if you need an accessible version of any easy read documents.

 

Register offices

All our register offices are open for pre-booked appointments only.

Registering a birth

All of our register offices are still open for pre-booked appointments only.

  • You must wear a face covering in any register office.
  • To make an appointment to register a birth please book online.

Registering a death

We are still only registering deaths by phone. Call 0300 123 4045 between 9am and 4.30pm. Our busy period is 12–2pm.

Funerals during the coronavirus pandemic.

The coroner service will be running as normal and inquests will be going ahead.

Copy certificates

Weddings and civil partnerships

Weddings and civil partnerships can now take place with restrictions on the number of people that can attend.

Maximum numbers of attendees

  • From 12 April, up to 15 people can attend
  • From 17 May, up to 30 people can attend
  • From 21 June, no restrictions on numbers.

All dates depend on government review of the previous step.

These numbers include the couple, guests and photographer. It doesn't include the Registrars or venue staff.

 

At Hertfordshire register offices...
During steps 2 and 3, maximum numbers depend room capacity:

  • Bishop’s Stortford register office - couple and 10 guests
  • Cheshunt register office - couple and 12 guests
  • Hatfield register office - couple and 12 guests
  • Hemel Hempstead register office - couple and 12 guests
  • Hertford register office - couple and 12 guests
  • St Albans register office - couple and 12 guests
  • Stevenage register office - couple and 12 guests
  • Watford register office - couple and 7 guests.

To book or rearrange a ceremony, email registrars.admin@hertfordshire.gov.uk or call 0300 123 4045.

Citizenship ceremonies

Group citizenship ceremonies will restart on Monday 12 April.

To book a private or group citizenship ceremony, call 0300 123 4045.

 

Health and wellbeing services (including walks)

Health in Herts – contact your service direct to see if they're currently running.

Some local health and wellbeing services will be disrupted at the moment, including health visitors, school nurses, substance misuse, sexual health, mental health and stop smoking services.

Health Walks are suspended whilst we're in national lockdown. Once restrictions ease in Hertfordshire, safe walks will continue. www.hertfordshire.gov.uk/healthwalks

 

Highways and bus travel

  • Roadworks during coronavirus restrictions - how we’re maintaining the roads whilst keeping people safe
  • Temporary cycle lanes - to encourage more walking and cycling for everyday journeys, we're introducing some temporary routes across Hertfordshire.
  • Safer town centres - Our priority remains to keep Hertfordshire safe and changes to high streets and town centres will remain in place across the county, whilst social distancing is Public Health priority. In May, we'll be engaging with stakeholders to get their views on the changes to date and to understand if there are aspects which should be considered for the longer term.
  • Bus travel information (Intalink) – including info about any disruptions.

 

Fire and Rescue

Herts Fire and Rescue Service is responding to all emergencies.

Safe and Well visits from operational crews, volunteers and other specialist staff have now resumed. Visits will be carried out in a COVID-safe manner and all staff will carry formal identification.

 

Business advice

 

Planning

  • Our public office at County Hall is closed to visitors until further notice.
  • We are continuing to work on existing planning applications and permissions. At present the Development Control Committee meetings are held virtually.
  • New planning applications - email spatial.planning@hertfordshire.gov.uk before submitting applications via the planning portal or making a request for pre-application advice. The process for new applications might change, due to the statutory need for publicity.

Rate this page

Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.