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Hertfordshire County Council

When you move into or out of Hertfordshire, you need to tell the council that currently gives you care.

Moving to Hertfordshire

Talk to the council that currently gives you care, if you're moving to Hertfordshire.  They will contact us directly to talk about your care and to make arrangements, if needed.

We will:

  • contact you to introduce ourselves
  • give you the name of the person who will stay in contact with you
  • talk to you about what care you need
  • talk to you about the care you get now.


We call this a care assessment.  We do this to make sure you get the care you need from us.

Moving away from Hertfordshire

Let us know you're moving away if you're planning to leave Hertfordshire and we currently give you care.

It will be your new council's job to give you care.

We will:

  • tell your new council about your current care needs
  • help you get information and advice from your new council
  • help your carer (if you have one) before and during the move.

Your new council will contact you to introduce themselves.

Your care when you move

At first, your new council should give you the same care you currently get.

They will talk to you about about your needs to see if anything needs to change. Your needs might change when you move house.

Your equipment

You can take your equipment with you when you move house. Your new council will help you look after it.

If you have equipment on long-term loan from the NHS, your new council will see if you can take this too.

Direct payments when you move

Some people get a direct payment. This is money we give people to help them buy the care they need.

If you get a direct payment, the amount of money you get might change when you move. Your new council will talk to you about it.

Get advice about direct payments



Carers – what happens when the person you look after moves

You can get help if you're an unpaid carer and the person you look after is moving away from Hertfordshire.

Contact the new council to find out what support they can give you.

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Cookies we use

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Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

Name

Type (required functionality or performance and feature)

How we use it

How long we use the information for 

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

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Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

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Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

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Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

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geoCoordinates

Performance and feature

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Performance and feature

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Performance and feature

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This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

 SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service name

Purpose

More information

Google analytics (_utma/b/c/z/_ga/_gid/_gat)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building Futures, Countryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

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Google

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Netloan

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HotJar

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Siteimprove

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