If your needs are a bit more complex, we can have a chat and ask you some questions about your day-to-day life to work out what equipment would help.
Whether it's a smaller item like a grab rail, perching stool or chair raiser – or something bigger – we'll figure out the best thing for you. We call this an assessment.
If you're still unsure what equipment you need, call HertsHelp – a free advice service.
You can return unwanted equipment loaned to you by Hertfordshire Equipment Service. It should have a label on saying where it’s from.
Arrange for us to collect it from you:
Or you can return it yourself to:
Hertfordshire Equipment Service
Welwyn Garden City
Get directions to Hertfordshire Equipment Service.
You don't need to return equipment given to you by Hertfordshire Action on Disability.
If something breaks or stops working properly, look for a label on the equipment. There will be contact details to report your problem.
If you still have the paperwork which came with the equipment, that will also have contact details on.
Emergency repairs – at night and weekends
There’s an emergency repair service for:
This is only for equipment from Hertfordshire Equipment Service.
Emergency repairs – Hertfordshire Equipment Service
Monday to Friday, 5 – 10pm
Weekends and bank holidays, 8am – 10pm