Skip to content

Hertfordshire County Council

Stay safe and independent in your own home with equipment to make life easier. Available from Hertfordshire Equipment Service and local retailers.

From wheelchairs and walking sticks, to special chairs and toilet seats.

If you already have equipment from Hertfordshire Equipment Service.


How to get equipment

Here are 3 ways to find the right equipment for you:

1. Get recommendations online

Work out what equipment would make your life easier.


2. Buy it from a shop or seller

Lots of simple equipment is available to buy from high street shops like Argos, Boots, DIY shops and others.

Organisations for specific conditions often provide advice on equipment and may also sell it.


3. Get an assessment from us

If your needs are a bit more complex, we can have a chat and ask you some questions about your day-to-day life to work out what equipment would help.

Whether it's a smaller item like a grab rail, perching stool or chair raiser – or something bigger – we'll figure out the best thing for you. We call this an assessment.

Equipment recommended following an assessment can be issued on loan free of charge by Hertfordshire Equipment Service.


Already have equipment from us?

Returning equipment

You can return unwanted equipment loaned to you by Hertfordshire Equipment Service. It should have a label on saying where it’s from.

Arrange for us to collect it from you:


Or call 01707 292555.

Or you can return it yourself to:

Hertfordshire Equipment Service

Welwyn Garden City

Get directions to Hertfordshire Equipment Service.

You don't need to return equipment given to you by Hertfordshire Action on Disability.

Repairing equipment

If something breaks or stops working properly, look for a label on the equipment.  There will be contact details to report your problem.  

If you still have the paperwork which came with the equipment, that will also have contact details on.

Emergency repairs – at night and weekends

There’s an emergency repair service for:

  • profiling beds

  • mobile hoists

  • air mattresses.

This is only for equipment from Hertfordshire Equipment Service.

Emergency repairs – Hertfordshire Equipment Service

0300 777 4127

Monday to Friday, 5pm – 10pm
Weekends and Bank Holidays, 9am – 10pm

Information for professionals - Hertfordshire Equipment Service


Rate this page