Stay safe and independent in your own home with equipment to make life easier. Available from local retailers, online, Hertfordshire Equipment Service, or the NHS (mobility aids).
From mobility aids, to special chairs, toilet seats and bathing aids
If you already have equipment from Hertfordshire Equipment Service.
Information for professionals
How to get equipment
Here are 4 ways to find the right equipment for you:
1. Get recommendations online
Work out what equipment would make your life easier.
2. Buy it from a shop or seller
Lots of simple equipment is available to buy from high street shops like Argos, Boots, DIY shops and others.
Organisations for specific conditions often provide advice on equipment and may also sell it.
3. Get an assessment from us
If your needs are a bit more complex, we can have a chat and ask you some questions about your day-to-day life to work out what equipment would help.
Whether it's a smaller item like a grab rail, perching stool or chair raiser – or something bigger – we'll figure out the best thing for you. We call this an assessment.
Equipment recommended following an assessment can be issued on loan free of charge by Hertfordshire Equipment Service.
4. For mobility aids, get an assessment from your GP
If you would like a walking stick, wheelchair or another mobility aid to help you move around, contact your GP..
While you can purchase these items yourself, your GP will be able to assess your mobility needs and advise on options.
Already have equipment from us?
Returning equipment
You can return unwanted equipment loaned to you by Hertfordshire Equipment Service. It should have a label on saying where it’s from.
Arrange for us to collect it from you:
Or you can return it yourself to:
Hertfordshire Equipment Service
Mundells
Welwyn Garden City
AL7 1FT
Get directions to Hertfordshire Equipment Service.
You don't need to return equipment given to you by Hertfordshire Action on Disability.
Other enquires about equipment
For all other equipment enquiries, such as non-emergency repairs, collections, deliveries and specialist equipment, call 01707 292555 and select the relevant option. The phone line is open Monday to Friday 8:00am - 5:00pm.
Or email:
Emergency repairs – at night and weekends
This emergency repair service is only for equipment from Hertfordshire Equipment Service and includes:
- profiling beds
- mobile hoists
- air mattresses.
Call 0300 777 4127
Monday to Friday, 5pm – 10pm
Weekends and Bank Holidays, 9am – 10pm
Information for professionals - Herts Equipment Service