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Home fire safety self-check and visits

This service is only for Hertfordshire schools and residents.

If you're outside Hertfordshire, contact your local fire and rescue service.

 

Home fire safety self-check

This is a self-check tool that will provide you with a personalised fire safety action plan for your home. 

If you or someone you know is elderly, has a disability, or is vulnerable, you can also request a home fire safety visit from us. 

Why we need your / the person you are referring’s (hereinafter called the data subject) information

Hertfordshire County Council are the Data Controller for this information.

The data on this form is being gathered for the purpose of conducting a Safe and Well visit.

Our lawful basis for processing the data is the Council’s Public Task with regard to responsibilities for both fire prevention and wellbeing of vulnerable residents.


What we will do with the data subject’s information

The information you give us will be held by the Fire and Rescue Service of Hertfordshire County Council. In order to deliver this service we may share your information with Herts Help, a network of community organisations in Hertfordshire who are contracted to help people find independent support, guidance and information.

We may also use your information to conduct a customer satisfaction survey


How long we will keep the data subject’s information

The information that you supply to us will be kept on file for 6 years after last contact.

Your legal rights

 

  • It takes 15 mins.
  • Answer questions about your property and lifestyle.
  • You'll get a personalised fire safety action plan at the end.
  • It may suggest we visit your property to install safety measures.

If you have issues accessing this form, or need the information in a different format, email hhss@hertfordshire.gov.uk.

Alternatively, you can call us.

 

Professionals – refer someone for a visit

We're currently working to make this form accessible and mobile-friendly. If you have problems accessing this form, email hhss@hertfordshire.gov.uk.

 

Older persons activity, learning and safety

Older persons activity, learning and safety (OPALS) events are sociable, seated events where you can get quality advice and help on a wide range of services available.

As well as giving reassuring safety and wellbeing support, the events include:

  • free hot meal and refreshments
  • opportunity to meet other residents in your area
  • safety related freebies
  • representatives from a variety of agencies giving advice on the services they offer.

 

If you'd like to attend one of the events, email terry.morris@hertfordshire.gov.uk.

 

Upcoming OPALS events

Tuesday February 3 2026 10am - 2pm South Mill Arts Centre Bishops Stortford
Thursday March 5 2026 10am - 2pm Grovehill Community Centre Hemel Hempstead
Wednesday March 25 2026 10am - 2pm Fairway Tavern Function Suite Welwyn Garden City
Wednesday April 29 2026 10am - 2pm OVAL Community Centre Stevenage
Tuesday May 12 2026 10am - 2pm Stanborough Conference Centre Garston
Tuesday June 9 2026 10am - 2pm Watersmeet Theatre Rickmansworth
Friday June 26 2026 10am - 2pm Wyllyotts Theatre Potters Bar
Tuesday July 28 2026 10am - 2pm Graveley Village Hall Graveley
Friday August 14 2026 10am - 2pm Kings Langley Community Centre Kings Langley
Thursday September 3 2026 10am - 2pm Metropolitan Bushey
Friday September 25 2026 10am - 2pm Hitchin Town Hall Hitchin
Monday October 12 2026 10am - 2pm Alban Arena St Albans
Wednesday November 4 2026 10am - 2pm Halsey Masonic Hall Cheshunt

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