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Hertfordshire
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Hertfordshire County Council

Stay safe and independent in your own home with services and equipment to make life easier.

Equipment

From wheelchairs and walking sticks, to special chairs and toilet seats.

Making changes to your home

Home adaptations and repairs - from ramps to house extensions.

Care at home

Get help at home with things like washing, dressing and cooking. Includes help coming out of hospital.

Meals on wheels

Breakfast, hot lunches and tea-time meals delivered to your door.

Technology to help you in your home

Assistive or care technology to help you to stay safe, well and independent at home. What types are available and where to get it.

How to get equipment

Here are 3 ways to find the right equipment for you:

1. Get recommendations online

Work out what equipment would make your life easier.

 

2. Buy it from a shop or seller

Lots of simple equipment is available to buy from high street shops like Argos, Boots, DIY shops and others.

Organisations for specific conditions often provide advice on equipment and may also sell it.

 

3. Get an assessment from us

If your needs are a bit more complex, we can have a chat and ask you some questions about your day-to-day life to work out what equipment would help.

Whether it's a smaller item like a grab rail, perching stool or chair raiser – or something bigger – we'll figure out the best thing for you. We call this an assessment.

Equipment recommended following an assessment can be issued on loan free of charge by Hertfordshire Equipment Service.

 

Already have equipment from us?

Returning equipment

You can return unwanted equipment loaned to you by Hertfordshire Equipment Service. It should have a label on saying where it’s from.

Arrange for us to collect it from you:

Email hes.collection@hertfordshire.gov.uk

Or call 01707 292555.


Or you can return it yourself to:

Hertfordshire Equipment Service

Mundells
Welwyn Garden City
AL7 1FT

Get directions to Hertfordshire Equipment Service.


You don't need to return equipment given to you by Hertfordshire Action on Disability.

Repairing equipment

If something breaks or stops working properly, look for a label on the equipment.  There will be contact details to report your problem.  

If you still have the paperwork which came with the equipment, that will also have contact details on.

Emergency repairs – at night and weekends

There’s an emergency repair service for:

  • profiling beds

  • mobile hoists

  • air mattresses.

This is only for equipment from Hertfordshire Equipment Service.

Emergency repairs – Hertfordshire Equipment Service

0300 777 4127

Monday to Friday, 5pm – 10pm
Weekends and Bank Holidays, 9am – 10pm


Information for professionals - Hertfordshire Equipment Service

 

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