Equipment to help you stay independent at home
How to get equipment
There are 3 ways you can get equipment.
Visit Hertfordshire Action on Disability
Hertfordshire Action on Disability has an equipment shop in Welwyn Garden City. They have equipment which you can take home the same day, including:
bathroom and toilet equipment
special chairs and cushions
walking sticks and frames
cooking and eating aids.
Their occupational therapist can help you choose the most suitable equipment.
Find equipment online
You can work out what equipment would make your life easier by using a website called "AskSara".
It will ask you a few questions and then suggest equipment that could help you.
AskSara also shows where you can buy the equipment.
Get an assessment from us
If your needs are a bit more complex, we can have a chat and ask you some questions about your day-to-day life to work out what equipment would help.
Whether it's a smaller item like a grab rail, perching stool or chair raiser – or something bigger – we'll figure out the best thing for you. We call this an assessment.
Equipment recommended following an assessment can be issued on loan free of charge by Hertfordshire Equipment Service.
If you're still unsure what equipment you need, call HertsHelp – a free advice service.
You can return unwanted equipment loaned to you by Hertfordshire Equipment Service. It should have a label on saying where it’s from.
Arrange for us to collect it from you:
Or you can return it yourself to:
Hertfordshire Equipment Service
Welwyn Garden City
Get directions to Hertfordshire Equipment Service.
You don't need to return equipment given to you by Hertfordshire Action on Disability.
If something breaks or stops working properly, look for a label on the equipment. There will be contact details to report your problem.
If you still have the paperwork which came with the equipment, that will also have contact details on.
Emergency repairs – at night and weekends
There’s an emergency repair service for:
This is only for equipment from Hertfordshire Equipment Service.
Emergency repairs – Hertfordshire Equipment Service
Monday to Friday, 5 – 10pm
Weekends and bank holidays, 8am – 10pm
Making changes to your home
To help you get around, you may need to make changes to your home that are more permanent.