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Hertfordshire County Council

Ukraine support in Hertfordshire

Ukraine flag colours (blue and gold)

 

 

  • Homes for Ukraine scheme – register to provide accommodation or find out what's involved.
  • Advice and guidance for sponsors (Community Help Hertfordshire).
  • Donate money – donate to the Disasters Emergency Committee Ukraine Appeal.
  • One of the best ways to help is to donate cash to trusted charities and aid organisations, rather than donating goods. Cash can be transferred quickly to areas where it's needed. Unsolicited donations of goods, although well-meant, can obstruct supply chains.

 

 

 

Advice on immigration, benefits, housing and work

Citizens Advice gives free and independent advice.

Free advice on immigration, benefits, housing or work.

We have translators available.

Call 0800 144 8848, Monday to Friday, 9am to 5pm.

Flexible jobs for Ukrainian refugees in the UK

 

Local support and supplies

Sebby's Corner (a local charity) is helping incoming Ukrainian families, giving away essentials such as clothes, shoes, coats, formula, nappies, toiletries and baby equipment. A "pop up shop" is available at Summerswood Primary School (Borehamwood). More about support from Sebby's Corner.

 

Schools and childcare

  • Your nearest schools
  • School places – email for advice: ukraine.ukschooladmissions@hertfordshire.gov.uk. Once we receive your application and documents, you'll be allocated a school place within 10–15 working days. The child needs to start at the school within 10 days of being offered the place.
  • Free school meals – Ukrainian children can get a free lunch. Speak to your school.
  • Family centres – fun for your little ones, help for you.
  • Childcare – children aged 3 years and above are entitled to 15 hours free education a week at school, a day nursery, pre-school or a childminder. If you need help, email earlyyears@hertfordshire.gov.uk.
  • Barnardo’s free helpline – call 0800 148 8586 for support for children and families arriving in the UK from Ukraine. (Mon–Fri, 10am–8pm and Sat, 10am–3pm).

 

Teenagers and older children

Services for Young People provides youth work projects, careers guidance and work-related learning for young people.

We also help young people to find education, training, jobs or apprenticeships.
 

Information:

School ages

Most children start school full-time in the September after their 4th birthday.

Young people must be in full-time education, training or employment until their 18th birthday. More about leaving school

 

Money advice

Money advice – get advice about managing your money and benefits you're entitled to.

HertsHelp – a free service to listen and help you find the right support. Call 0300 123 4044 or email info@hertshelp.net.

HertsHelp is open:

  • Monday – Friday, 8am – 8pm
  • Saturday – Sunday, 10am – 6pm.

 

Doctors and emergency numbers

Call 111 if you need medical help but it's not an emergency.

Call 999 in an emergency. This is when someone is seriously ill or injured and their life is at risk.

Find your nearest GP (doctor)

 

Health and well-being

Night-time crisis support line is open 7 nights a week, 7pm – 1.30am. Call 0203 727 3600.

Meeting Places – day time drop-in sessions, online and face-to-face. Come for a chat and to meet people.

 

 

You can get free train travel during your first 48 hours in the UK. You will need to show your Ukrainian passport and a boarding pass or ticket showing your arrival into the UK.

You can also travel for free across London using the London Underground, Docklands Light Railway (DLR), bus and tram services.​​​​​​​

Plan your train journey (National Rail)

 

Buses in Hertfordshire – timetables, routes and maps.

Trains in Hertfordshire – get train times and tickets.

 

 

About Hertfordshire

Hertfordshire is around 1 hour 20 mins away from London by car or train.

Hertfordshire on a map

Hertfordshire directory – find local groups, services and events in your area. Includes things to do, education and work, money and housing.

 

Councils

In Hertfordshire, there are 3 levels of council:

  • Hertfordshire County Council – looks after things like social care, education, recycling and waste, libraries
  • district and borough councils – look after things like sports and leisure facilities, parks and local markets. Find your district and borough council
  • town, parish and community councils – look after things like allotments, village halls and cemeteries.

More about what councils do

 

 

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